We are a family owned business that has been serving the Memphis community since 1999. We understand the Memphis area and the ever changing environment that we live in. We provide not only beautiful security doors that add value to your home but piece of mind. We understand what is important to you and strive to provide protection for you and your family without compromising the look of your home.
We not only sell and install custom crafted doors, but we also install fences, rails, and mailboxes. All of our products are covered by one of the longest warranties in the Memphis area. We have over 80 years of combined experience and strive to provide an enjoyable experience.
We serve the Shelby, Tipton, and Desoto Counties. Feel free to call us with any questions or visit our showroom in Bartlett to talk to one of our highly trained and experienced staff members.
American Door was established in October of 1999. When we decided to start another security door business in this area, we new there had to be a better way to deliver the quality and service that I always wanted to deliver. We all had worked in a number of security door companies but not one of us was satisfied with the status quo. I have always said that if a company made an extra effort to do what they say, that company would be successful. Well in 1999 two technicians (with 40 years combined experience) and one of the most knowledgeable salesperson in the city of Memphis, opened American door. When we opened this store I told everyone “if we do this we are going to do this right or not at all”. We heard you tell us you wanted doors delivered faster so we were the first to stock standard size doors in your most popular styles. When the competition caught up, they went over seas and bought cut rate doors shipped in freight boxes and those doors are made of lighter steel and the finish on those doors are damaged way too often for us. We refused to do business with that lack of quality. You know when you buy doors from American Door your buying the strongest, heaviest and best quality doors in its class made in Memphis by your neighbors. So you can buy that model door for a few bucks cheaper but they will never beat our quality and service! With our exclusive technicians, these quality doors will offer over 2 and 3 decades of security, insulation and great look. We heard you when you wanted longer warranties, so we have always offered the longest warranty available in this area. We have now set new standards for the industry with an A+ rating with the Better Business Bureau that will back that statement.
When I installed doors for someone else I would always do my best as if that was my own mother’s door. And today I still feel the same way. That is my work on that customer’s home and they use it everyday. We grew out of a small showroom/prep area in the back corner of a shopping plaza, barely had room for 10 showroom doors and a desk with hardly any parking in our store front. Today most of our customers are repeat customers and referrals, and that is my personal goal. Also today we have a maze of doors to see in our showroom, plus several other products to offer including hand rails, gates, fences, window guards, porch columns, mailboxes, prime doors and replacement windows. In 2008 we lost one of the founding partners (Mike Richard) to an illness, he is missed very much. Luckily we found an industry veteran, (Larry Johnson who has our same objectives) to fill some big shoes and he’s done it well.
We now welcome Charles Cashion to the team of experts here at American Door.
I want to thank God and you for your support and giving me a chance to tell this story.